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James Bailey will take the helm as part of a broader reorganisation of management roles
Company to refund fraction of policy premiums to reflect reduction in driving
Near-doubling of online sales at department stores not sufficient to offset impact of shop closures
John Lewis chair has been spotted restocking shelves in a north London branch
New boss of UK national retail treasure will need to make tough decisions soon enough
Sharon White begins strategy that could take 5 years to generate results
Selfridges and Aldi lift sales but mid-tier chains suffer Black Friday hangover
Cutting costs and jobs makes the employee-owned, service-led chain seem like the rest
Paula Nickolds to depart after group reports drop in department store sales
Fresh blow for retail sector as belt-tightening shoppers stay at home
Outgoing chairman takes radical action to unite two divisions in face of tough trading
Waitrose chief Rob Collins to leave as shake-up merges supermarkets with department stores
Chairman offers clues about economic impact on middle-class customers
Retailer says effects would be ‘significant’ over its peak trading period
Powerful staff can hold secret ballots on the leadership of the upmarket retail group
Telecoms regulator the first external candidate in retailer’s most senior role
Employees vote in favour of reforms to end defined benefit scheme
Charlie Mayfield accepts cash despite staff having their bonuses slashed
Chairman says department store chain’s employees increasingly face choice between bonus payouts or pensions
Brighton Pier Group rails against a very British problem
Updates from Tesco, John Lewis and M&S show British consumers curbing their spending
Employee-owned retailer reiterates forecast of ‘substantial’ annual profits drop despite upbeat Christmas sales
Department store group says demand for fashion and beauty products was strong
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