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UK bank says number of accounts affected is expected to be ‘in the thousands’
‘Big bang’ transfer from Visa to Mastercard postponed after IT failure earlier this year
Three departures from leadership team come as bank struggles to recover from IT problems
Bank has said no customers will be disadvantaged by interest rate rises
After weeks of customer chaos, only a tiny percentage punished TSB by leaving
Lender sets aside an extra £176m to deal with the aftermath of a disastrous upgrade
Online banking and in-branch systems problems follow recent upgrade that caused chaos
Role of in-house IT provider under scrutiny after botched systems switch
BoE and regulators seek stronger ‘Plan Bs’ following series of outages
Richard Meddings responds after parliamentary committee called for CEO’s firing
No love lost between bank chief and Treasury select committee boss
The group’s strength in ‘countermeasures’ — and the US — is paying off
Bank could have done more to limit risk, says tech group called in as crisis manager
Britons are experts in making bold assertions on failing projects
Tech failures at TSB, Visa, Aviva and Phoenix Wealth anger customers
Committee has ‘lost confidence' in his ability to handle bungled switch in IT systems
Head of FCA says bank initially overwhelmed by customer complaints over fraud
Regulator suggests bank’s response to crisis risked damaging trust in entire sector
Former owner said to have made offer hours after it was clear IT system had problems
It is agile, relentlessly customer-focused businesses that will triumph
Awards for executives’ general performance have not been ruled out after IT problems
Chief executive exposes flaws in ‘carving out’ new banks from legacy lenders
MPs grill UK lender’s bosses over update that left clients unable to access accounts
Patrick Jenkins and guests discuss Deutsche Bank's move to abandon plans to become a leading global investment bank
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