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‘It doesn’t work to have someone sitting in one of our cafés sipping a coffee but reading off a tablet’
I see shops and services shutting down because operators can no longer find the talent and skills
‘Anyone can buy “likes”, yet somehow this is a measure of how good something is to far too many brands’
In a world of constant communication, the emotional goodbye has become a thing of the past
Is there a click and purchase digital restraining order against companies that harass consumers?
‘I was trying to think who flogged the concept on the client and how it looked on an organisational chart’
A wonderful new device is in the works for those who like the tactile reassurance of clicking and clattering keys
What could possibly mar the smooth running of a Swiss train bound for Milan?
Could all of those German-made appliances have been sucking up intelligence in the form of public opinion?
The most frequently asked question I get is to recommend a place to eat — but this one shall remain a secret
Many advertisers prefer to be seen in a big format on paper rather than a small screen
On the edgier side of things there’s Turin, with nearby skiing and the Med in easy striking distance
On a field trip to LA, I spotted an increasingly common sight in these parts — the tech campus outing
After day one at language school, I realised that my fantasy of morning run and emails didn’t stand a chance
It might have been spilled milk but the way he leapt up and swore, you’d have thought it was caustic acid
Much of the world is looking for more humble, informed leadership that the Canadians and Germans could serve up
Collating some of the more frequently asked questions from readers near and far
Quickening my pace and closing in, I noticed something was different, not quite right
Tech titans would do better focusing on the health crisis they’ve created rather than digitally printing water
I’ve been looking forward to this kick-off-the-new-year walk, and, in my mind, have concocted my ideal look
Marie Kondo might have sold millions of books but there’s a need for keeping things close at hand
Between dinner parties and hanging Christmas baubles, you might have found yourself conversing with your own good self
Would the environment be less exhausted if there was a charge for wasteful renovations and teardowns?
Hundreds of kilometres of shops have left Toronto with a fertile topsoil for its thriving entrepreneur class
Going against the tide of political correctness, we host a party that dares to use the word ‘Christmas’
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