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The traditional concept of ‘gemba’ was central to Suntory’s culture before Covid. Now, it is helping shape new practices
There is no excuse for bad management but jobs provide purpose and identity
Corporate leaders are rewriting the rules of the workplace in response to the challenges of remote working
The pandemic has shifted mindsets if not yet the actual balance of power
The Stanford professor argues that the revolution in homeworking could usher in a new era of globalisation in services
Look to leaders with experience of managing fragmented workforces — the key is communication
Employees rank European companies on diversity of gender, ethnicity, age, disability and sexual orientation. Plus: City calls for ethnicity pay gap reporting; Spanish group takes lead on disability; class disadvantage in the workplace
Many workers often struggle to find or keep a job despite EU and UK employment legislation
Two in five of the group’s 37,000-strong workforce have an impairment
Survey results show how different genders and generations view the new workplace
In-person encounters trump videocalls for some board discussions, but there is a place for a best-of-both approach
Understanding more about human relationships will help business leaders minimise the pandemic’s after-effects on staff, writes the psychotherapist and podcast host
The engineering group’s flexible working practice allows employees to control their hours
Creating a culture that can attract and retain staff of all ages is vital during a time of mass resignations
Producing conferences with both in-person and virtual elements requires expertise — and few organisations have it
Employees are looking for collaboration, fun and shorter commutes
Organising and engaging workers is made easier, but staying off employers’ radar is harder
‘The office is open: it’s up to you how you want to use it’
‘Data is the new frontline in workers’ rights’
‘Back to the office is not a return to an old schedule — and no one really knows how to do it yet’
We assess the latest return-to-work plans at some of the world’s biggest companies
Organisations led by doctors and nurses are helping professionals amplify their voices and campaign for change
While the debate around offices reopening pits the workplace against the home, the real issue is control
Managers should take this opportunity to reset how teams are run, wherever they are
We are wasting time arguing for basic things such as flexible work and avoiding the controversial themes
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