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Link to London suffers sustained delays, cancellations, slashed timetables, overcrowding and poor customer service
Notice of fresh disruption comes as northern leaders call for rail operator Avanti to be stripped of its contract
Decision comes month after west coast rail operator was awarded long-term contract following services improvement
Intercity group wins second temporary renewal as government hails ‘very significant’ improvement
We live in an age of extraordinary human endeavours, but it seems impossible to run eight carriages along a fixed line
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