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The service culture that made the partnership famous has withered as its board pursues profits beyond retail
Companies are dealing with wage inflation along with challenges in hiring overseas workers
After stints at M&S and Massimo Dutti, Queralt Ferrer has been hired to supercharge the department store’s offerings
‘Substantial strengthening’ would be needed to justify payout, says retailer
Millennials aren’t feeling it. Middle England is shopping around. Can the retailer shake itself up?
The industry is underpinned by the Muslim population but is also finding wardrobe space elsewhere
James Bailey will take the helm as part of a broader reorganisation of management roles
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