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    Global outsourcing

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    • Tuesday, 14 March, 2023
      Philippines
      Philippines’ outsourcing industry bullish after beating targets in 2022

      Call centres and other groups optimistic as global businesses continue to seek ways to cut costs

    • Friday, 2 December, 2022
      News in-depthFoxconn Technology Group
      Inside the Covid revolt at the Zhengzhou ‘iPhone City’ plant

      Foxconn plant workers tell FT of chaos that reveals Apple’s vulnerabilities to Chinese manufacturing shocks

    • Monday, 31 October, 2022
      LexApple Inc
      Apple/China: intricate supply chain makes hanging up hard to do Premium content

      The iPhone maker remains overwhelmingly reliant on the Asian country

    • Tuesday, 25 October, 2022
      News in-depth
      India’s IT outsourcers crack down on moonlighting employees

      Executives take tough stance after concerns of workers sharing corporate secrets with rivals

    • Tuesday, 2 August, 2022
      News in-depthIndian business & finance
      Investors worry that India has passed ‘peak outsourcing’

      Industry watchers are sceptical about IT services growth and concerned employee churn is increasing salaries

    • Thursday, 7 April, 2022
      Special ReportFT High-Growth Companies Asia-Pacific
      Australian app finds a market for spider-catchers

      Online marketplace Airtasker connects people with ‘taskers’ to get odd jobs done

    • Wednesday, 23 February, 2022
      Indian business & finance
      India’s IT sector is battling a hiring ‘crisis’, says Saleforce’s India chief

      Industry that serves as world’s back office faces a skills shortage, warns Arundhati Bhattacharya

    • Tuesday, 15 February, 2022
      TikTok Inc
      TikTok poaches content moderators from Big Tech contractors in Europe

      Short-form video app hires hundreds to help curb spread of harmful content

    • Monday, 12 July, 2021
      LexAtos SE
      Atos: outsourcer struggles to see through the cloud Premium content

      French company faces same problem as other erstwhile computing titans; what to do when competitive advantage evaporates

    • Sunday, 23 May, 2021
      News in-depth
      India’s back office business faces a reckoning from Covid-19

      Brutal second wave forces companies to provide care for staff as healthcare system teeters

    • Friday, 18 September, 2020
      News in-depthGardaWorld
      Stephan Crétier: the security boss with his eyes on the G4S prize

      Man behind hostile bid for world’s biggest security group built rival GardaWorld from scratch starting with C$25,000 in 1995

    • Friday, 21 August, 2020
      FT News Briefing podcast9 min listen
      Huawei fears, Chinese banks in HK, office future

      After US sanctions, staff fear lay-offs.

    • Monday, 10 August, 2020
      Supply chains
      Asia’s garment workers lose out on $6bn after pandemic cuts

      Brands from Gap to Topshop have halted orders or withheld payments, leading suppliers to cut or stop pay

    • Wednesday, 3 June, 2020
      News in-depth
      The outsourcers hoping to gain from the crisis

      Poland is hoping to benefit from difficulties caused by the chaotic nature of India’s lockdown

    • Tuesday, 31 March, 2020
      LexCoronavirus pandemic
      Indian outsourcers: victims of deglobalisation Premium content

      Revenue will drop sharply following the hiatus in contract signings

    • Monday, 30 March, 2020
      India coronavirus shutdown hits outsourcing groups

      Companies are racing to maintain services for global clients

    • Wednesday, 26 February, 2020
      Lex
      Serco: rocket man Premium content

      Soames hails progress after long and painful turnround

    • Sunday, 16 February, 2020
      Indian business & finance
      Indian IT industry head accuses US of discrimination over worker visas

      Claims Trump’s crackdown on H-1B visas disproportionately affects Indians

    • Friday, 14 February, 2020
      FT Swamp Notes
      What I learnt from lunch with Roger Stone

      I have little doubt that Trump will pardon his associate whatever sentence he receives

    • Thursday, 19 December, 2019
      Special ReportIndia and Globalisation
      IT outsourcers face global uncertainty

      US-China trade war and geopolitical tensions squeeze margins

    • Wednesday, 6 November, 2019
      ISS AS
      Danish outsourcer ISS plunges on cut outlook

      Shares drop to record low as chief admits company is ‘overstretched’

    • Thursday, 5 September, 2019
      Indian business & finance
      Indian IT shares trade at record highs despite stock market gloom

      Investors bet groups like Infosys and Wipro will benefit from new technology demand

    • Thursday, 14 March, 2019
      Capita PLC
      UK outsourcer Capita posts big fall in profits

      Group faces challenges to overhaul business as chief executive says he has ‘fixed basics’

    • Wednesday, 6 February, 2019
      News in Focus podcast10 min listen
      UK outsourcing sector proves a hard sell

      Britain’s outsourcing sector is in trouble, with Interserve just the latest in a str…

    • Wednesday, 15 August, 2018
      Diane Coyle
      Conventional measures pose the wrong productivity question

      Some economists — and the tech community — believe output is being mis-measured

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