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Specification:

  • Incentives

Click to read the article below and then answer the questions:

Internet ratings get only three stars from me

  • Why are reviews biased? In what direction?

  • Why do companies (and Airbnb hosts) nudge customers for reviews? 

  • Can you think of a better way to elicit more accurate reviews?

Ariel Slonim, MRU Econinbox

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